For individuals

Ask about an account.

If you received a notice from us and have a question, send it here and we will reply by phone or email. Have your notice with you so you can give us the reference number printed on it.

TOLL-FREE1-833-32-CIVIC (833-322-4842)
MAIL605 N High Street, Suite 617
Columbus, OH 43215

For your protection, do not include your full Social Security number or any card or bank account numbers.